#2533 new
Andreas Jung

Certain emails moved to junk (through Spamsieve) without spamsieve score

Reported by Andreas Jung | April 22nd, 2020 @ 04:43 PM

Since a few days I have the effect that certain email from a particular sender show up in the junk folder.
They are clearly not spam and they do not show any spamsieve score.
I tried to mark them as "not junk" but this is has no effect.
Also, there is not rules performing a related action moving stuff to junk (not using any rules at all).
Is there a way to analyze the issue any further?

Comments and changes to this ticket

  • benny

    benny April 22nd, 2020 @ 07:35 PM

    You can try searching the following file for any move-related actions (search for “rules” or perhaps “move”):

    ~/Library/Application Support/MailMate/Mailboxes.plist

    Even more low-level, but possibly useful would be to define an extra message list column. For that, you need the following:

        columns = {
                oldmailbox =
                        title = "Previous Source Mailbox";
                        sortKey = "#old-source.path.noinbox,#old-source.#name";
                        formatting = { formatString = "${#old-source.path.noinbox} – ${#old-source.#name}"; };

    This needs to be saved in the following file (you need to create the path):

    ~/Library/Application Support/MailMate/Resources/MmMessagesOutlineView/outlineColumns.plist

    Then relaunch MailMate and enable the “Previous Source Mailbox” column in the junk folder. If the message does not have a “Previous Source Mailbox” then the message was most likely moved by the server or another email client.

    I hope this helps.

  • Andreas Jung

    Andreas Jung April 23rd, 2020 @ 04:37 PM

    The Mailboxes.plist file does not contain anything related.

    The file Resources/MmMessagesOutlineView/outlineColumns.plist does not exist, there is also no subdirectory Resources inside MailMate..shall I create the directory structure myself?

  • benny

    benny April 24th, 2020 @ 08:10 AM

    Yes, you need to create that path (I'm sorry I didn't emphasize that).

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket