Certain emails moved to junk (through Spamsieve) without spamsieve score
Reported by Andreas Jung | April 22nd, 2020 @ 04:43 PM
Since a few days I have the effect that certain email from a
particular sender show up in the junk folder.
They are clearly not spam and they do not show any spamsieve
score.
I tried to mark them as "not junk" but this is has no effect.
Also, there is not rules performing a related action moving stuff
to junk (not using any rules at all).
Is there a way to analyze the issue any further?
Comments and changes to this ticket
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benny April 22nd, 2020 @ 07:35 PM
You can try searching the following file for any move-related actions (search for “rules” or perhaps “move”):
~/Library/Application Support/MailMate/Mailboxes.plist
Even more low-level, but possibly useful would be to define an extra message list column. For that, you need the following:
{ columns = { oldmailbox = { title = "Previous Source Mailbox"; sortKey = "#old-source.path.noinbox,#old-source.#name"; formatting = { formatString = "${#old-source.path.noinbox} – ${#old-source.#name}"; }; }; }; }
This needs to be saved in the following file (you need to create the path):
~/Library/Application Support/MailMate/Resources/MmMessagesOutlineView/outlineColumns.plist
Then relaunch MailMate and enable the “Previous Source Mailbox” column in the junk folder. If the message does not have a “Previous Source Mailbox” then the message was most likely moved by the server or another email client.
I hope this helps.
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Andreas Jung April 23rd, 2020 @ 04:37 PM
The Mailboxes.plist file does not contain anything related.
The file Resources/MmMessagesOutlineView/outlineColumns.plist does not exist, there is also no subdirectory Resources inside MailMate..shall I create the directory structure myself?
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benny April 24th, 2020 @ 08:10 AM
Yes, you need to create that path (I'm sorry I didn't emphasize that).
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Mac OS X email client.