#2444 new
Chris H

Line breaks in text emails

Reported by Chris H | November 19th, 2019 @ 12:13 AM

Hi - my text emails are sometimes broken up with multiple line breaks.

When someone replies to me, in the trail I can see my email:
blah blah blah blah blah blah blah blah
has become
blah blah blah blah
blah blah blah

I don't know if this has happened when they received my email, or if they received it ok, but when they replied the formatting changed.

Any idea what causes this and any setting I can change to prevent it?

thanks

Comments and changes to this ticket

  • Mark Bickford

    Mark Bickford May 22nd, 2020 @ 08:42 PM

    I am also experiencing this. An email I sent was rendered by the recipient's Samsung mobile email client with extraneous line breaks. Recipient's email client is either completely updated or very close thereto.

  • Dan Pritts

    Dan Pritts May 28th, 2020 @ 06:28 PM

    From what I can tell, "text" emails are sent out as-is. So if you put in returns at the end of lines, they are sent in the email. If you let the lines wrap in the text box, there are no returns in what's sent.

    I don't think this happens in HTML emails created from markdown. So you might try just turning on markdown for everything.

    I've love to have a new feature that fixed this automatically for me even on plaintext emails.

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Mac OS X email client.

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