Hi,
I have hundreds of emails that are very similar, all addressed
to different customers -- it's what they receive when they purchase
a product. For several years, the content (other than the
individual customized fields that are generated by an API
elsewhere) was identical. Several weeks ago, the content of those
generated emails changed. Curiously, if I try to forward any recent
email, while the customized/individualized content of the email
remains intact, the boilerplate content in the forwarded email is
that of the old version (the original email on which I'm clicking
Forward looks good -- it's only the forwarded content that looks
like the old stuff).
I'm sure that this is a MailMate issue (nothing in the emails
themselves) because if I use a different email client to do the
forward, the content in the forward remains as it is in the
original email.
I have to do this dozens of times everyday, so need the issue
corrected. I don't know if there is some library file I could
delete in this regard.
Since the Subject and TO contents of these emails differ, it is
perplexing as to how this happens.
Thank you,
Heidi