#2265 new
Ilia Zaitsev

Can't send emails from MaleMate app anymore

Reported by Ilia Zaitsev | February 21st, 2019 @ 06:53 AM

Hi,

Somehow I can't send messages from MailMate anymore. I am not sure when and why it happened but it is already a few weeks or so. I receive all emails but can't respond to any. The application makes a try but the message sits in the "Sending" folder for a long time, and then it says that it wasn't delivered.

I guess that probably something is wrong with authentification. However, I didn't change anything. How can I figure out what goes wrong and fix it? What information should I provide to resolve this issue?

Version 1.12.4 (5594)

Comments and changes to this ticket

  • benny

    benny February 21st, 2019 @ 12:31 PM

    Use “Help ▸ Send Feedback” in MailMate to send me a screenshot of your account settings. If there is no obvious issue then I'll provide instructions to create some logs.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile »

Mac OS X email client.

Shared Ticket Bins

People watching this ticket

Pages