#2206 new
Urs Willi

No access to IMAP accounts

Reported by Urs Willi | December 16th, 2018 @ 06:05 PM


I have 4 mail accounts, 3 IMAP and 1 MS Exchange. MalMate worked flawlessly with all of them till this afternoon. All of a sudden MailMate seems to have lost access to my 3 imap accounts. Access to my Exchange account works normally. Apple Mail on the same machine has normal access to all accounts. Any idea what might have happened?

My system: MailMate/5579 iMac17,1/x86_64/8/10.14.1

Comments and changes to this ticket

  • benny

    benny December 17th, 2018 @ 03:06 PM

    To send debug data:

    • Open the Activity Viewer in MailMate (⌥⌘0).
    • Relaunch MailMate.
    • Wait for the accounts to fail (make sure they are not offline, that is, greyed out with offline in parentheses under Sources in the mailbox
    • Use “Help ▸ Send Server Logs”.

    To make it work for now you can fetch older releases here:

    (I may be slow to reply since I'm on vacation.)

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Mac OS X email client.

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