#2177 ✓cantreproduce
Bjoern A. Zeeb

Moving mail triggers automatic marking others as read in Smart Mailbox

Reported by Bjoern A. Zeeb | November 16th, 2018 @ 11:28 AM

Hi,

as of recently (guess as of the last 2-4 weeks) I had this problem a few times on the 2.0BETA; ignored it the first time, now happened two more times:

I have a smart mailbox with all unread email of a certain account containing multiple folders. Sort order is newest on top.
If I move the newest (possible other, not tried) email to a different folder, there seems to be a "race" as MailMate starts to mark all following emails in the smart mailbox as read (and they are also immediately removed from the view, so no chance to undo in any semi-automatic way or manually apart from going into each mailbox, and manually restoring the "Read" state; which with mailing lists and lots of mailboxes is impossible really).
I can stop this by clicking anywhere in the remaining mails in the smart mailbox view.

Let me know if you need more information; I am very hesitant to trigger this again as I keep losing "unread/unanswered email state" but am willing to to help solve this.

Comments and changes to this ticket

  • benny

    benny November 16th, 2018 @ 12:16 PM

    That certainly does not sound good.

    I assume you have some kind of “mark automatically as read” setting in the Viewer preferences pane?

    What fails would then somehow be related to the “stickiness” of messages in the Unread mailbox, that is, messages staying in the mailbox even though they are read. I can imagine how this could go wrong in some cases... If it's not sticky then it's removed from the mailbox and a new message is selected, triggering it to also be removed, etc.

    You could create a mailbox based on the problematic mailbox, but which only contains emails from, e.g., today. That would make testing less risky.

    (There's a new beta available today, but I don't think it's better. If anything, it's probably worse since it makes such a mailbox a bit less sticky.)

  • benny

    benny November 18th, 2018 @ 10:55 AM

    • State changed from “new” to “fixcommitted”

    I believe this is fixed in the latest test release. I've introduced that MailMate does not automatically move to the next message if the move would have been triggered by automatically marking an email as read.

  • benny

    benny November 23rd, 2018 @ 12:29 AM

    • State changed from “fixcommitted” to “fixreleased”
  • benny

    benny November 23rd, 2018 @ 11:54 AM

    • State changed from “fixreleased” to “cantreproduce”

    That does sound like it didn't fix the issue for you, but my fail-catch also worked (which is why it stopped the third message). What are the following settings (paste these lines in a Terminal window):

        defaults read com.freron.MailMate MmStickyMessagesEnabled
        defaults read com.freron.MailMate MmMessagesWebViewMarksUnreadAutomatically
        defaults read com.freron.MailMate MmMessagesWebViewSecondsToMarkUnread
        defaults read com.freron.MailMate MmMessagesWebViewMarksUnreadOnlyIfSingleMessage
    
  • benny

    benny November 23rd, 2018 @ 12:15 PM

    Ok, you have default settings (sticky mailbox and messages marked read immediately after being selected), but I still cannot reproduce it. What is your “View ▸ Layout” and could you send me the following file and let me know which mailbox you are using when this happens:

    ~/Library/Application Support/MailMate/Mailboxes.plist
    
  • benny

    benny November 23rd, 2018 @ 12:26 PM

    That's fine or use “Help ▸ Send Feedback”. Everything ends up on my computer :)

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