Cannot set up mail account
Reported by Andrew | December 14th, 2017 @ 06:21 AM
Hi. I downloaded the trial but cannot setup my Outlook 365 account. I'm plugging in the details from the Accounts screen within Outlook but nothing happens. If I then try to edit the account, part of the info in the dialogue has disappeared. Are there any special instructions or tips for MS account users?
thanks Andrew
Comments and changes to this ticket
-
benny December 14th, 2017 @ 07:20 AM
Note that MailMate only supports IMAP and not native Exchange. You need the IMAP settings for the account. What are the hostname settings you use now?
Can you reproduce the disappearance of entered data? Which field and what content?
Thanks for trying out MailMate!
-
Andrew December 14th, 2017 @ 09:34 AM
Hi Benny
Ironically I cannot communicate with you as all email responses are rejected.I'll try via web if this post works.
A
-
Andrew December 14th, 2017 @ 09:36 AM
This is what I keep receiving...
We received an email from this address that had problems being processed
into a new Lighthouse ticket:You do not have access to post to the MailMate project.
I do not wish to post my account details on this public site. Is there another way we can communicate?
thanks
A -
benny December 14th, 2017 @ 08:06 PM
Sending an email to lighthouse fails if it is not sent from the same address that was used to create the ticket. Maybe that can explain it.
If you have another working email client then you can use the email address provided here to send me the details. I'm not asking for username/password data. Just the hostname and maybe port number.
Please Sign in or create a free account to add a new ticket.
With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.
Create new ticket
Create your profile
Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป
Mac OS X email client.
benny