#1594 new

"No receivers specified in message." while using redirect rules

Reported by kq | December 2nd, 2016 @ 09:56 AM


This may not be a bug.

I'm trying to re-direct incoming messages (using Rules) to another Yahoo email address. I am getting the following errors -

09:47:39 C: ••••••••••
09:47:45 S: 235 2.7.0 Authentication successful target host XXXXX.xxx1234.prod.outlook.com
09:47:45 C: MAIL FROM:XXX@XXX.com SIZE=77067
09:47:45 S: 250 2.1.0 Sender OK
09:47:45 Error: No receivers specified in message.
09:47:45 Error code: 1
09:47:45 Failed action (0). Reset observed read/write timeouts: 8/8

09:47:45 Handling reply
09:48:15 Sending request (202)
09:48:15 Handling request
09:48:15 C: QUIT
09:48:15 S: 221 2.0.0 Service closing transmission channel
09:48:15 Clearing connection to smtp.office365.com
09:48:15 Ready to run action (retry count: 0)
09:48:15 Clearing connection to smtp.office365.com
09:48:15 Completed action (3). Observed read/write timeouts: 8/8
09:48:15 Handling reply

Can anyone help?



Comments and changes to this ticket

  • benny

    benny December 6th, 2016 @ 09:20 AM

    The problem appears to be that MailMate does not find any recipient headers in the message. In other words, it's unrelated to the servers/accounts in play. Maybe the redirect address is somehow invalid and therefore stripped by MailMate when generating the message. What is the value used in the redirect rule? You can obfuscate it to not share the address on this open forum. Alternatively, send it via “Help ▸ Send Feedback” in MailMate.

  • kq

    kq December 6th, 2016 @ 08:56 PM

    Yo Benny,

    I do not expect immediate responses at all for tickets. I appreciate that you even bother to offer support for issues unrelated to the product. I am very thankful.

    I think I may have tracked down the problem. Re-direct fails when the "Resent-From" header contains UT8 characters. For example, this works -

    Resent-From: "abc" abc@def.com

    This does not work -

    Resent-From: "abc =?utf-8?b?YWJj?=" abc@def.com

    Are you able to reproduce?


  • benny

    benny December 7th, 2016 @ 01:13 PM

    That didn't help me reproduce the issue. I've got an æ in my name and therefore all address headers contain UTF8 and I'm not seeing this issue.

    Could you send me this file: ~/Library/Application Support/MailMate/Mailboxes.plist

    Thanks in advance!

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