#1538 new
toby reid

Cannot import an Exchange server mail account

Reported by toby reid | September 28th, 2016 @ 12:41 PM

I'm pretty sure that our IT service department does't allow for IMAP on the Microsoft Exchange server (Response from Service Desk: "Add an exchange account, not an imap-account"). The exchange account shows up in Apple Mail but this account is not available for Import from the Import Accounts. Any ideas? I'd like to use Mailmate but need this to work.

Comments and changes to this ticket

  • benny

    benny September 28th, 2016 @ 12:49 PM

    Sorry, MailMate does not support Exchange servers without IMAP enabled.

    A workaround could be forwarding all emails to an IMAP account (and configure this in MailMate to use the Exchange SMTP server to send messages). Another workaround involves a proxy such as davmail.

    Forwarding (or redirecting) is described here.

    I can see you already bought a license key. Let me know if I should provide you with a refund.

  • toby reid

    toby reid September 28th, 2016 @ 03:37 PM

    Thanks Benny, sorted now, IT staff found a way ...

  • benny

    benny September 28th, 2016 @ 06:51 PM

    • State changed from “new” to “resolved”

    That's great.

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Mac OS X email client.

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