#1417 ✓cantreproduce

Smart mailboxes lost after crash

Reported by mariow | February 15th, 2016 @ 04:42 PM

MailMate crashed an hour ago. It restarted without a rebuild of the database but all of my smart mailboxes are gone. I have backups of everything - which files can I find those settings in to recover my smart mailboxes?

Comments and changes to this ticket

  • benny

    benny February 15th, 2016 @ 07:32 PM

    • State changed from “new” to “cantreproduce”

    It's this file:

    ~/Library/Application Support/MailMate/Mailboxes.plist

    Does this mean that a simple crash destroyed your mailboxes? Could you attach the crash report related to this if you still have it?

    Did you then just get the default set of mailboxes?

  • benny

    benny February 16th, 2016 @ 01:11 PM

    Hmm, I would have expected that invalid file to be the problem. Somehow MailMate saved a file which is was not able to read later one. Finding the bug involves finding out what MailMate saved.

    Could you send it using “Help ▸ Send Feedback”? I can then also look into why it's small.

Please Sign in or create a free account to add a new ticket.

With your very own profile, you can contribute to projects, track your activity, watch tickets, receive and update tickets through your email and much more.

New-ticket Create new ticket

Create your profile

Help contribute to this project by taking a few moments to create your personal profile. Create your profile ยป

Mac OS X email client.

Shared Ticket Bins

People watching this ticket