Mailmate Just Stopped Working
Reported by Keith Stoute | 2016-01-06 14:36:11 UTC
Hi,
MailMate won't retrieve emails today. It worked fine yesterday. I use Gmail, the browser version works fine as does my iPhone, so it's not a password issue. I'm not getting any errors, I just don't see any new email.
Thanks,
Keith
Comments and changes to this ticket
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Keith Stoute 2016-01-07 18:23:06 UTC
Hi Benny,
Do you have any suggestions for me to try?
Thanks,
Keith -
benny 2016-01-08 19:37:53 UTC
If you look at the account under SOURCES in the mailbox list, do you then see any problems? For example, is anything marked as “(offline)”. If it is then use “Mailbox ▸ Take Online”.
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benny 2016-01-08 20:22:40 UTC
- State changed from “new” to “resolved”
I'm glad it works now. Let me know if this is something that happens frequently. Accounts are not supposed to go offline without the user having explicitly selected it (possibly after an error message), but I've had a few reports about this happening for Gmail accounts.
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Mac OS X email client.
benny