#1192 new

Can't forward attachments

Reported by Danys BRUYERE | June 29th, 2015 @ 12:51 PM

Can't seem to forward attachments from a received message to a new destination.
Am I missing something?



Comments and changes to this ticket

  • Danys BRUYERE

    Danys BRUYERE June 30th, 2015 @ 09:12 AM

    If this can help identify the problem, I'm running OSX 10.9.5

    The problem doesn't seem to be an issue on the icloud account, but is an issue on the gmail account.
    It is an intermittent problem as it sometimes works normally, ans sometimes only creates an empty message with the assigned signature.

  • benny

    benny June 30th, 2015 @ 10:12 AM

    • State changed from “new” to “closed”

    The problem you are seeing is a side-effect of the limited HTML capabilities of MailMate. The composer in MailMate is essentially plain text only. This makes it a challenge to forward (and some times reply) to certain “complex” emails. Currently, MailMate falls back to attaching the email when forwarding when it cannot inline it (this is when you see a seemingly empty message). This is equivalent to “Message > Forward as Attachment”.

    (In some cases, it might help to select text before forwarding since this changes how MailMate creates the forwarded message. In other cases, using “Message ▸ Redirect” might be more appropriate than forwarding.)

    That said, I'm aware that this is a problem for many users and I'm actively working on a better way to handle it. Essentially it's going to mean that MailMate can forward/reply as well as any email client with an HTML composer while still only having a plain text composer itself (which is unlikely to change). I cannot give you a time frame, but it's a high priority item under active development (it's a complex issue even for HTML capable email clients since HTML is really a broken concept with respect to use in emails).

    There are other tickets tracking progress on the HTML capabilities of MailMate, so I'm closing this ticket. You can still comment if you have additional questions.

  • Danys BRUYERE

    Danys BRUYERE June 30th, 2015 @ 10:37 AM

    Thank you Benny
    Will keep my eyes open for the new upgrade

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Mac OS X email client.

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