#1012 new
Ilsa Loving

Unknown Fetch response (G67)

Reported by Ilsa Loving | January 20th, 2015 @ 06:00 PM

Hi, I am using the latest MailMate x64 beta (Jan 2015) and so far it's working except for one strange issue. I am using it to connect to our Zimbra server via IMAP, and I get the following error when it tries to synchronize one particular folder:

MailMate encountered the following error: “Unknown FETCH response (
Mailbox: “Chats”.

I can unsubscribe that folder and go along my merry way, but I figured you'd want to know about this. Please let me know if there's any way I can help you troubleshoot this.

Comments and changes to this ticket

  • benny

    benny January 20th, 2015 @ 11:09 PM

    You can use the “Activity Viewer” (⌥⌘0) to see more of the log related to this error message. I guess “Chats” is not a real IMAP folder, but I don't know why that would result in this error.

    If you have the Activity Viewer open when you trigger the problem then you can use “Help ▸ Send Server Logs” to send me the logs.

    Thanks for the feedback.

  • benny

    benny January 22nd, 2015 @ 03:57 PM

    I made a special build for you: http://updates.mailmate-app.com/archives/MailMate_r5042.tbz

    First enable this using the Terminal:

    defaults write com.freron.MailMate MmLogRawLiterals -bool YES

    Then launch the test version and create new logs. NOTE: The logs contain any messages fetched by MailMate while logging. You can review them before sending if you need to.

    My suspicion is that the problem is a server bug. It also appears to affect your Inbox.

  • Ilsa Loving

    Ilsa Loving January 22nd, 2015 @ 04:58 PM

    Thank you. I will to do it as soon as I have a moment to spare.

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