Freron MailMate

Comments and changes to this ticket

• 

  benny October 24th, 2014 @ 08:04 AM

  It appears MailMate tries to create a mailbox that already exists, but for some reason MailMate does not know this. In any case, MailMate should not be trying to create this mailbox at all if it's a Gmail account.

  Try this:

  1. Under SOURCES in the mailbox outline, locate “[Gmail]/Trash” (it might be named differently depending on your language). Check in the Mailbox menu that the “Mailbox Type” is “Deleted Messages”.
     
  2. Locate “Deleted Messages” under SOURCES
     ▸ “Your Gmail Account”. If it contains messages then move them to “[Gmail]/Trash”. When it's empty use the Mailbox menu to “Delete Mailbox”.

  Now try taking the account online again.

  If you do not see any “[Gmail]/Trash” mailbox then check your webmail settings and make sure the mailbox is available via IMAP. You might also want to check “File ▸ Edit IMAP Account ▸ Your Gmail Account” and click on “Subscriptions”.

  I hope this helps.

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  Carl Rusk October 25th, 2014 @ 04:17 AM

  Thanks so much. I fixed this by deleting the "deleted messages" folder in the gmail web client, and changing the name of the other problem folder.
  Thanks again
  C

• 

  benny October 25th, 2014 @ 09:18 AM

  • State changed from “new” to “resolved”