#879 new
Jim Wilde

Cannot append message to Sent folder

Reported by Jim Wilde | August 22nd, 2014 @ 09:33 AM

09:31:02 C: I3 APPEND "Sent Messages" (\Seen) "22-Aug-2014 14:01:24 +0800" {45711}
09:31:02 S: + Ready for additional command text.
09:31:02 C: From: "Jim Wilde" <***>
09:31:02 C: To: "Chong Gwee Kong" <*** ...
09:31:02 <45711 bytes>
09:31:02 C: ... 1BY2PR02MB299namprd02pro_--
09:31:02 C:
09:31:02 C: --=_MailMate_F234891D-4BAA-49A2-958D-BE52C1A7922E_=--
09:31:02 S: BAD Command Error. 10
09:31:02 Error: Server response: “ BAD Command Error. 10”.

Mailmate tries to append this message constantly and then disconnects my mail connection.

Receiving server is Office 365

Comments and changes to this ticket

  • Jim Wilde

    Jim Wilde August 23rd, 2014 @ 08:14 AM

    Is there a way to remove the offending message from the "outbox" to avoid the attempts to APPEND the message to the sent folder?

  • benny

    benny August 23rd, 2014 @ 11:52 AM

    Yes, if you can locate the message then you can hold down ⌥ and use “Message ▸ Delete Now”, but then you loose the message. If you just delete the message then it is moved to “Deleted Messages” where the problem would likely reoccur. If you have another account then you could also try to move the message to that account.

    Do you have any idea why the server rejects it? It's not the size of the message itself since it is only 45711 bytes.

    (Naturally the server should report something more meaningful, but that is unlikely to ever change.)

  • Jim Wilde

    Jim Wilde August 26th, 2014 @ 05:52 AM

    I managed to delete the message file and avoid the APPEND issue, sadly I didn't keep a copy for further investigation. If it recurs I'll check it out further - so we can close this.

    Thanks

  • benny

    benny August 26th, 2014 @ 09:32 PM

    • State changed from “new” to “closed”

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