#649 new
Rob Tull

Delayed Smart Folder Updating

Reported by Rob Tull | February 24th, 2014 @ 10:45 PM

I have a smart folder which has the conditions in the attached screenshot to collect messages marked with an internal "attention" syntax that we use at work. However, this smart folder is very delayed in updating. Sometimes it doesn't update its count until I close and relaunch MailMate. Any ideas?

Comments and changes to this ticket

  • benny

    benny February 25th, 2014 @ 09:39 AM

    It's not a known issue. Can you simplify the issue? My guess is that the problem might be the “(Un)quoted text” conditions. Could you try creating a mailbox with just that and see if that also fails.

    Can you reproduce just by sending a message to yourself? (If yes, then I can probably reproduce it myself too.)

  • Rob Tull

    Rob Tull February 25th, 2014 @ 05:29 PM

    If I send myself a message with @Rob in the body, the count and the contents of the Smart Folder do not update until I close and releaunch MailMate.

    I created a new Smart Mailbox with only the Unquote Body condition and it has the same problem.

    As a side note, I'm not sure I'm 100% clear on the difference between Quoted and Unquoted Body.

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