#617 new
Niels Rasmussen

Wrong timezone in pdf export

Reported by Niels Rasmussen | February 2nd, 2014 @ 09:36 PM

Hi there,

my webmail one.com has the timezone correct GMT +01:00.

The mail in the message viewer also shows the correct time.

But in the print to PDF, the timezone is shown as +00:00.

Something is wrong here?

Attached screenshot with PDF print above message window.

Comments and changes to this ticket

  • Niels Rasmussen

    Niels Rasmussen February 2nd, 2014 @ 09:37 PM

    And the formatting of the email print is not nice either, missing some : here :-/

  • benny

    benny February 3rd, 2014 @ 03:21 PM

    Could you also include the raw Date header of the message. Use “View ▸ Show Raw Message” for that.

    I just tried sending a message to myself and I have +0100 in the headers when printing. It is correct that when printing MailMate simply prints the raw date of the message including time zone instead of converting it to the local time zone as done in the message window, but I don't understand why you have +0000 if the message was generated by MailMate.

    The missing : has already been fixed for the next update.

  • Niels Rasmussen

    Niels Rasmussen February 3rd, 2014 @ 04:04 PM

    Hi Benny,

    this the raw data:

    Return-Path: nielsrasmus@me.com
    Delivered-To: niels@egenweb.dk
    Received: from mx02.one.com (mx02.one.com [195.47.247.73])
    by mail28.local (Postfix) with ESMTP id BB6AF3004347 for niels@egenweb.dk; Sun, 2 Feb 2014 20:58:55 +0100 (CET) X-Virus-Scanned: by one.com
    Received-SPF: pass (mx02: domain of nielsrasmus@me.com designates 17.158.161.2 as permitted sender)
    X-Greylist: whitelisted by SQLgrey-1.8.0-rc2
    Received: from nk11p00mm-asmtp003.mac.com (nk11p00mm-asmtp003.mac.com [17.158.161.2])
    by mx02.one.com (Postfix) with ESMTP id 6EB89787E90 for niels@egenweb.dk; Sun, 2 Feb 2014 19:58:55 +0000 (UTC) Received: from nk11p00mm-spool002.mac.com ([17.158.161.99])
    by nk11p00mm-asmtp003.mac.com (Oracle Communications Messaging Server 7u4-27.08(7.0.4.27.7) 64bit (built Aug 22 2013)) with ESMTP id 0N0D00HSEWU6S830@nk11p00mm-asmtp003.mac.com for niels@egenweb.dk; Sun, 02 Feb 2014 19:58:54 +0000 (GMT) X-Proofpoint-Virus-Version: vendor=fsecure
    engine=2.50.10432:5.11.87,1.0.14,0.0.0000 definitions=2014-02-02_02:2014-01-31,2014-02-02,1970-01-01 signatures=0 X-Proofpoint-Spam-Details: rule=notspam policy=default score=2 spamscore=2
    suspectscore=0 phishscore=0 adultscore=0 bulkscore=0 classifier=spam adjust=0 reason=mlx scancount=1 engine=7.0.1-1308280000 definitions=main-1402020138 MIME-version: 1.0
    Content-type: multipart/alternative;
    boundary="Boundary_(ID_tjZ/pyRnHvleeprYrZ960g)" Received: from localhost ([17.158.232.223]) by nk11p00mm-spool002.mac.com
    (Oracle Communications Messaging Server 7u4-27.01(7.0.4.27.0) 64bit (built Aug 30 2012)) with ESMTP id 0N0D008OBWU4R210@nk11p00mm-spool002.mac.com for niels@egenweb.dk; Sun, 02 Feb 2014 19:58:54 +0000 (GMT) To: Niels Rasmussen niels@egenweb.dk
    From: Niels Rasmussen nielsrasmus@me.com
    Subject: Test
    Date: Sun, 02 Feb 2014 19:58:52 +0000 (GMT)
    X-Mailer: iCloud MailClient14A49 MailServer14A47.15363
    X-Originating-IP: [2.107.188.42]
    Message-id: 8c1cda07-fe7e-4307-bdec-0964250fe677@me.com

    --Boundary_(ID_tjZ/pyRnHvleeprYrZ960g) Content-type: text/plain; CHARSET=US-ASCII; format=flowed
    Content-transfer-encoding: 7BIT

    Hej der med Mailmate!

    --Boundary_(ID_tjZ/pyRnHvleeprYrZ960g) Content-type: multipart/related;
    boundary="Boundary_(ID_uqCEdZuzxpMb0KAo5tnbmg)"; type="text/html"

    --Boundary_(ID_uqCEdZuzxpMb0KAo5tnbmg) Content-type: text/html; CHARSET=US-ASCII
    Content-transfer-encoding: 7BIT

    Hej der med Mailmate!

    --Boundary_(ID_uqCEdZuzxpMb0KAo5tnbmg)--

    --Boundary_(ID_tjZ/pyRnHvleeprYrZ960g)--

  • Niels Rasmussen

    Niels Rasmussen February 3rd, 2014 @ 04:08 PM

    When exporting to PDF i use:

    Print > PDF > Open PDF in preview.

    I'm using MAC OSX Mavericks.

  • Niels Rasmussen

    Niels Rasmussen February 3rd, 2014 @ 04:57 PM

    Just noticed this.

    I've just purchased MailMate.

    In the Attached screenshot, the timezone is wrong here as well. Don't know if this is produced by MailMate though.

  • benny

    benny February 3rd, 2014 @ 07:21 PM

    • State changed from “new” to “accepted”

    Ok, the message was not generated by MailMate, but by iCloud Mail I believe. The date header is:

    Date: Sun, 02 Feb 2014 19:58:52 +0000 (GMT)

    This is why MailMate displays this date in the printed output. I can mark it as a request that MailMate converts the date to the current time zone like it's done in the message view.

    The other date (registration) is always with the +0000 timezone. Thanks for the support!

  • Niels Rasmussen

    Niels Rasmussen February 3rd, 2014 @ 08:08 PM

    This is why MailMate displays this date in the printed output. I can mark it as a request that MailMate converts the date to the current time zone like it's done in the message view.

    That would be nice, thanks!

    /Niels

  • benny

    benny February 4th, 2014 @ 11:52 AM

    • State changed from “accepted” to “fixcommitted”
  • Niels Rasmussen

    Niels Rasmussen February 5th, 2014 @ 09:51 PM

    • no changes were found...
  • benny

    benny October 15th, 2014 @ 03:32 PM

    • State changed from “fixcommitted” to “fixreleased”

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