#435 ✓resolved
Ralph Alvy

Empty Trash

Reported by Ralph Alvy | August 29th, 2013 @ 05:02 AM

Very new to MailMate. I notice that Empty Trash really doesn't do all that much in my IMAP Trash folder. At most, it just turns the messages red.

Comments and changes to this ticket

  • benny

    benny August 29th, 2013 @ 07:25 AM

    The red color indicates that the messages are scheduled for deletion on the server. Depending on the number of messages it may take a (small) bit of time before it actually happens. If they do not disappear then make sure the account/mailbox is online.

    Note that messages in this state are only shown in the SOURCES section which generally shows you more about the real state of messages. Mailboxes in the upper part (MAILBOXES) would not show these messages.

    Does this answer your question?

    Thanks for trying out MailMate.

  • benny

    benny October 10th, 2013 @ 12:10 PM

    • State changed from “new” to “resolved”

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