MailMate freeze on AddressBookSourceSync

MailMate does not have any influence on how this CardDAVPlugin behaves, but maybe MailMate does not like some response from the AddressBook and this is when MailMate hangs (or maybe there is some completely different reason). Could you send me a full hang report (by email if you like)?

I don't think I can actually. I cannot find a crash report. Only the Console output. I am Force Quitting MailMate. It is just waiting for input by the Sync, but locking the UI in the process. So it technically hasn't crashed or is not hanging I suppose.

After force quitting you should be be able to find a hang report in the Console app. Note that they may be listed separately from the crash reports.

When does MailMate hang? When composing a message or earlier?

Also, are you running MailMate on Lion or Snow Leopard?

The reason I am asking is that on 10.6 (Snow Leopard), MailMate has to use non-public API to be able to access non-local addresses in the AddressBook. Fortunately, it is possible to disable the hack as follows:

defaults write com.freron.MailMate DisableNonLocalAddressBooks -bool YES

It has no effect on 10.7.

Earlier. During checking for new messages. I get the new messages (I see the inbox counter go up in the sidebar tree view), but then it hangs.

I am running the latest build of Lion with all updates applied.

Also, I don't quite know where to look for the hang report. All I get after Force Quitting is this in the All Messages section of the Console:

16.07.12 08:54:37,951 com.apple.launchd.peruser.501: ([0x0-0x204204].com.freron.MailMate[63713]) Exited: Killed: 9

Ok, maybe the AddressBook plugin is not why MailMate hangs. Try disabling your network connection and see if MailMate still hangs if your accounts are not synchronized.

For hang reports, check the following locations on disk:

/Library/Logs/DiagnosticReports/
/Users/<username>/Library/Logs/DiagnosticReports/

Disabled my WiFi connection and MailMate starts and doesn't hang.

Also, no reports having to do with either AddressBookSync or MailMate in either location I'm afraid.

Ok, just re-enabled my WiFi and MailMate was still running. It immediately went into spinning beachball mode again and I get AddressBookSync errors in the Console again.

Try that again, but before enabling wifi, take the accounts in MailMate offline. If MailMate does not crash when enabling wifi then take the accounts online one-by-one.

What revision of MailMate are you using? (See it in the About window.)

One by one worked. The problem account was the servers main account, which I only use to catch all the server logs that get sent there. All other accounts from that server work fine.

Still no logs though.

I'm on the latest version Version 1.4.2 (2952)

No worries. I'll do that tonight when I get home.

Sent you a process sample via e-mail.