#2126 new
Peter Cellino

Mail Rules

Reported by Peter Cellino | October 4th, 2018 @ 12:59 AM

Just downloaded the trial and noticed that when I create mail rules they run IF I leave the rule box open and select run on all mail. But the minute I close the mail rule box one of two things occurs. Either the rule(s) I created disappear OR if they are multi-step rules, all but one of the conditions disappears. Any ideas?

Comments and changes to this ticket

  • benny

    benny October 4th, 2018 @ 12:22 PM

    That doesn't ring a bell.

    Which mailbox are you trying to add rules to?

    Can you reproduce the following:

    • create a rule
    • close the mailbox editor
    • reopen the mailbox editor
    • the rule is gone

    If you can, what is the rule added (conditions and action)?

    What if the rule is empty?

    Thanks in advance.

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