#2016 new
Andreas Jung

"new folder" unavailable for iCloud desktop when saving attachments

Reported by Andreas Jung | May 16th, 2018 @ 07:39 AM

I am using iCloud and my desktop is stored on iCloud.
The "new folder" button in the save dialog when trying to save attachments is unavailble.
...but only for the Mailmate app.."new folder" is available within the desktop root folder for all other applications. The only difference that I see is that all other application are localized to German while Mailmate is available in English only...not sure if this is a real reason.

Comments and changes to this ticket

  • benny

    benny June 3rd, 2018 @ 07:42 AM

    Sorry about the late response. MailMate uses a standard GUI component by Apple to show this panel, so I was a bit confused on this issue until I thought about the iCloud aspect of it. I don't think localization plays a role (unless it's a weird Apple bug of some sort), but maybe MailMate doesn't have the “permissions” needed to do this. The other applications might be Apple applications or App Store applications. Do you see it working for any third party non-App Store applications? That would be a sign that there is some way to make it work.

    I assume saving to an existing iCloud folder does work? (It's a bit strange if MailMate doesn't have permission to create folders, but it still allowed to use the folders...)

  • Andreas Jung

    Andreas Jung June 3rd, 2018 @ 03:35 PM

    Other non-App-store apps can create folders in the root of the desktop.

  • benny

    benny July 17th, 2018 @ 09:25 AM

    • State changed from “new” to “cantreproduce”

    I finally got around to cleaning up my desktop such that I could enable iCloud synchronization of Desktop/Documents, but I couldn't reproduce this issue. This was on macOS 10.13.5. I'm going to leave the issue for now, but I'll keep an eye out for other reports and see if I can spot some kind of pattern.

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